Bullseye is a fully managed AV service for enterprise conference rooms. We don’t just give you a dashboard — we watch your rooms, fix your problems, and report back. Backed by Taurus Technologies engineers with 20+ years of AV experience.
AV managed services is a model where a specialist team takes full responsibility for monitoring, maintaining, and resolving issues across your audiovisual infrastructure — proactively, continuously, and without your IT team having to get involved.
It’s the difference between being handed a fire alarm and hiring a fire department. One alerts you to the problem. The other prevents it from happening and handles it if it does.
With Bullseye, you get real Taurus engineers watching your systems — not a software platform you have to babysit. If something goes wrong at 6am before your first meeting, we know about it before you do. And we fix it.
Talk to Our TeamMost AV monitoring tools give your team alerts and dashboards. Your team still does the work. Bullseye is managed — when something goes wrong, our engineers handle the resolution. You get a summary, not a ticket to close.
Break/fix support responds after failure. Bullseye’s Stealth Mode detects issues forming — a device going offline, a signal degrading, a codec failing to authenticate — and resolves them before anyone walks into the room.
Manufacturer tools only see their own devices. Bullseye monitors every networked AV device across every brand — Crestron, Cisco, Logitech, QSC, Biamp, Extron, Poly and more — in a single unified dashboard.
No surprise invoices for emergency callouts. Bullseye is a flat per-room monthly subscription — you know exactly what you’re paying, and your AV budget stops being a question mark.
Every Bullseye client gets the complete stack. No feature tiers. No upsells. This is what fully managed looks like.
Our proprietary monitoring catches AV problems as they form — before they escalate into meeting disruptions. Most issues are detected, ticketed, and resolved before your first meeting of the day. You’ll often never know it happened.
Every morning, automated checks verify that every room, every device, every connection is operational before the workday begins. Your team gets a green light before 8am — or a heads-up with time to act.
Crestron, Extron, QSC, Biamp, Cisco, Logitech, Poly, Sharp, NEC — if it connects to your network, Bullseye can monitor it from a single dashboard. No more logging into five separate manufacturer portals.
Every detected issue automatically generates a ticket, routes to the right team, and tracks resolution. Full audit trail, complete history, nothing slips through. Integrates with your existing ticketing system.
One dashboard across every room, every building, every city. Bullseye was built for multi-location enterprise environments — currently deployed across 49 states and 10 countries from a single management platform.
Room utilisation, uptime trends, alert frequency, resolution times — customisable reports that give you the data to justify every AV investment and prove the value of proactive monitoring to leadership.
Taurus engineers are staffed and watching your systems from 7am to 7pm CST every business day. After hours, automated monitoring continues — sending real-time alerts directly to our on-call team for rapid action. Your rooms are never unwatched. 100% of support is in-house at Taurus — nothing is outsourced, nothing is offshored. When you call, you speak to an engineer who has been working on AV systems for years, not a tier-1 support script.
Getting started with managed AV services is straightforward. Here’s exactly what happens after you sign on.
Our team connects to your network and discovers every AV device in your environment — regardless of brand, age, or manufacturer. We build a complete device inventory, map every room, and establish monitoring baselines. No hardware install required in most cases.
Bullseye is configured to your environment — alert thresholds, escalation paths, room priority levels, and integration with your existing ticketing system. Your most critical rooms — board rooms, executive suites, large event spaces — are flagged for immediate response.
From day one of go-live, your rooms are being watched continuously. Morning readiness checks kick in before your first working day. Stealth Mode starts catching issues before they become meeting failures. Your IT team stops fielding AV complaints.
Every month you receive a reporting summary — uptime rates, incidents caught, resolutions handled, room utilisation data. Your AV environment gets smarter over time as we tune thresholds, identify recurring failure patterns, and proactively recommend improvements.
Conference room AV looks different across industries. Here’s how Bullseye fits yours.
For large enterprises, AV downtime isn’t just a tech problem — it’s a productivity problem that compounds across hundreds of meetings every week. A single broken board room before a client presentation is a credibility issue that no IT ticket can undo.
Bullseye gives enterprise IT teams full visibility across every location with zero management overhead.
In healthcare, a failed telehealth session or a broken clinical conference room isn’t just an inconvenience — it can directly affect patient care. Healthcare AV infrastructure needs to work without exception, and it needs to be monitored with that standard in mind.
From large lecture halls to hybrid classrooms to faculty conference rooms — every AV failure disrupts learning. Universities and schools can’t afford a 20-minute delay at the start of a class because the projector won’t wake up.
Government AV infrastructure operates under strict accountability requirements. Council chambers, public meeting rooms, and command centres cannot experience AV failures during sessions. And every incident needs to be documented.
“Taurus is my go-to technology consultant. I know when I call them I am hiring self-sufficient problem solvers. I can release them on a project and expect them to take care of my clients and be sensitive to the unique challenges of working in a Healthcare environment.”
Break/fix is reactive. Software is self-managed. Only fully managed AV services give you rooms that just work — without your team doing the work.
| What you need | Bullseye Managed AV | Self-managed software | Break/fix support |
|---|---|---|---|
| 24/7 AV monitoring | ✓ | ✓ | ✕ |
| No IT management overhead | ✓ | ✕ | ✕ |
| Proactive problem resolution | ✓ | Alerts only | ✕ |
| Works with all AV brands | ✓ | ✓ | Varies |
| Engineers handle every resolution | ✓ | ✕ | After you call |
| Morning room readiness checks | ✓ | Configure yourself | ✕ |
| Multi-site single dashboard | ✓ | ✓ | ✕ |
| Predictable monthly cost | ✓ | ✓ | ✕ |
| 100% in-house engineer support | ✓ | ✕ | Often outsourced |
The most common things people want to know before getting started with a managed AV service.
Ask Us DirectlyBook a free 30-minute demo. We’ll show you exactly how Bullseye would monitor your rooms — and what you’re probably missing right now.
Or call us at (888) 410-5747 · Backed by Taurus Technologies — 20+ years, 10,000+ projects